Answers in writing
Anyone at the factory can ask me about a certificate, a change, a variant or a customer's question. Questions are not counted.
Factory Support
Samples, test requests and marketing checked before they leave the factory.
For motorcycle PPE factories selling into the UK and EU. Technical questions answered in writing, your samples and test request checked before testing, and your marketing read against the certification you hold before it goes out. Your work is scheduled ahead of work for clients without a retainer.
What the fee buys
What your monthly fee includes.
Check before testing
Before your samples go to the test house, I check the samples are right and the test request is right, so the submission is ready.
Marketing checked against your certification
Send me the flyer or the datasheet before it goes out. Every claim read against the certification you hold.
Priority scheduling
Your work is scheduled ahead of work for clients without a retainer, on every Trace service, and work already underway keeps moving.
Ten percent off everything else
The member rate on every Trace service while the retainer runs, including the documentation check before a submission, £175.50.
A planning call each quarter
What is coming, what needs testing, and what to book first, so nothing waits on a lead time you did not know about.
How it works
New and changed items, from the day you start.
The retainer covers what is about to leave the factory now. A range you already sell is a different job, and I quote it on its own.
Up to six checks a month
Checks before testing and marketing checks together. Questions are not counted.
Your existing range is separate
Reviewing products you already sell is quoted as its own job, so the retainer stays about what leaves the factory next.
Certified products only, no unverified claims
Marketing is checked against certification and documentation that belong to you. A claim I cannot verify against that evidence does not pass.
Documentation is checked as a project
The check before testing looks at samples and the test request, not the documents. Assessing the documentation is the £195 check, at your member rate.
Fees
One monthly fee, paid in advance.
No work starts before payment is received. The first proforma covers the three-month minimum in one transfer, because international payment is slow and carries a fee at each end.
Factory Support
£950
a month
The six things above. Three-month minimum, then month by month, by proforma invoice. Certification work added at ten percent off when it happens.
Start with a callFactory Support, Managed
£3,338
a month
Everything in Factory Support, plus three managed certifications a month booked and paid before the month starts, with me coordinating the testing and the certification body on each one. £796 a product instead of £995. Certifications you do not use in a month carry over to the next month you pay for, for as long as the retainer runs.
Neither fits?
Bespoke
agreed monthly fee
If you have bespoke requirements on a monthly basis, let us speak and agree a fee that fits.
Invoiced in GBP. The first proforma covers the three-month minimum on either tier. On the £950 retainer, documentation checks, new documentation, certification projects and testing programmes are priced separately at the member rate, and Trace coordinating testing or certification body work is not included; that is a certification project, quoted on its own. On Managed, that coordination is part of each of the three managed certifications, and a fourth product in a month is at the member rate. I do not issue certificates and I do not sign off your marketing.
Factory or brand
This one is for the factory.
Factory Support is for the people making the product. A brand selling it under its own name has different questions, and the Advisory Retainer covers those. If you manufacture for other brands, sell under your own brand, or both, tell me and I will say which fits.
Selling under your own brand? Advisory Retainer
A flat fee each month for direct access to me, priority on every job, and a range that is watched and reported on.
Explore the Advisory RetainerSomething aboutto leave the factory?
Tell me what you make, which markets you sell into, and what is about to go to a test house or a customer. Two or three sentences is plenty. If the retainer is not the right shape for you, I will say so.
Book a call with Glen